Ok we get it
You care less than we do about your lost cellphone business calls. But just before we give up - how about if we can show you in 5 minutes what you’re missing?
The Best Solution for Recording and Archiving Cellular Calls, Text Messages and Media
iPhone and Androids
Show me how - contact me!
Cellular voice archiving & recording
Text message archiving Whatsapp, transcription and more
Compliant with regulations
.
Recording of cellular calls anywhere, even when roaming
.
Integrated with CRM, Analytics, etc.
.
Easy to deploy and manage
.
Dispute resolution (record & report)
.
These days, we rarely encounter a business transaction that does not involve mobile communication (voice call, text and other media – e.g., Whatsapp). Financial regulators have been the first to launch rapid regulatory expansion to record these communications and conversations, and other sectors are following the trend.
This has been generating a true pain for corporates and other organizations, who now need a global, effective, and flexible solution for their mobile recording – while also ensuring that the privacy of their employees is not infringed.
They need a solution that seamlessly integrates into their work procedures, existing IT service and call recording providers (e.g., Nice, Verint). They need a solution that complies with the evolving mobile call recording regulations and can guarantee ALL business mobile calls and texts are recorded and archived – using Android handset and iPhones alike.
That solution is Mobile2CRM.
Show me how - contact me!
Mobile2CRM extends the reach of Mobile Call Recording solutions to any remote location.
As mobile call recording legislation becomes a regulatory must, and MiFID II compliance is enforced as of this coming year – financial organizations are the first to actively seek a fully compliant one-stop solution, but are definitely followed closely by other industries as well. Most available solutions fall short of a full solution for branches and employees located all around the the US.
Call recording on a global scope is complex, expensive and requires both technological expertise and business knowhow and experience. Mobile2CRM has been investing its resources over the past decade doing just that, and has a successful field proven solution deployed with hundreds of pleased customers in the US and worldwide.
Mobile2CRM is optimally positioned to support its partners with extended global Mobile Call Recording capabilities, enabling them to provide true global coverage for mobile recording (voice and text) to their end customers with presence in countries where mobile recording solutions are ineffective.
They need Mobile2CRM.
Making Every Call Count!
Most current solutions for that are workarounds, and certainly cannot differentiate business calls from private ones. Whether it is implemented through call conferencing to a recording service, works only for VoIP calls, or simply conducting the call on speaker and using the handset’s voice recorder – the bottom line is that a cellular-native solution that works intuitively and can differentiate business calls from private ones is currently available only from Mobile2CRM. Read on.
In more and more areas, the regulator now mandates that transactional business calls are recorded and stored – to protect both clients and service providers alike. For example, Companies in highly regulated verticals such as financial services and insurance, as well as healthcare often need call recordings as means to prove their good conduct in cases of a HIPAA, legal, financial, or taxation concern raised by a regulatory agency, or client/customer legal disputes.
For many reasons – for example the fact that no sales or field service or support person really remembers all the details of a call made or received using their cell phones, and even when they do, they rarely have the time (or inclination…) to document the calls details and outcome into the CRM.
Business calls over landlines are captured into CRMs for decades already, but since up to 60% of business calls these days are conducted using cell phones, you stand to lose the value of that 60% unless captured and logged through your CRM.
Yes, it is – for quite a few reasons. VoIP communications (voice over internet) is still inferior to native cellular network calls in terms of quality, reliability and coverage. Business calls that get disconnected in mid-sentence, with words omitted, noise, or simply intermittent coverage outside the big metro-areas are a serious pain. Moreover, VoIP calls are automatically disconnected when a real call is incoming. Cellular calls are still the more reliable and appropriate means for business – and they can be recorded now too!
Yes I'm interested - contact me:
