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Upscale the engagement of your customer-facing teams
Eliminate Legal Disputes
CRM Adoption
Customer Satisfaction
Remove Conversation Gaps
Ensure Compliance
Lift International Barriers
Cost Reduction
Enable Virtual Office
Empower Customer Facing Employees
Eliminate Legal Disputes
Mobile calls recording
CRM Adoption
Empowering sales management and operations
Remove Conversation Gaps
Call recording, transcripts and analytics
Ensure Compliance
Mobile calls recording
Customer Satisfaction
Mobile calls recording
Lift International Barriers
Local access numbers
Enable Virtual Office
Global PBX-like cellular routing
Empower Customer Facing Employees
Better Training and Tracking
Cost Reduction
Eliminate the need for extra handset
BYOD - Do it the right way
One device – Multiple business profiles
Enable your employees to use their mobile devices for work interactions, while respecting the privacy of their private interactions. Log only business calls and text messages.
Capture mobile calls
Do you need world-wide coverage for your business?
If you are a global company with employees located in different countries, this solution covers all your employees wherever they are located or traveling to. It is global and not bound to a specific local network provider.
Control your business
Are all your business calls logged into your CRM system?
What about the business calls to/from your employees mobile phones?
Mobile2CRM automatically logs mobile calls and SMS’s into the CRM without employee’s intervention. You can view who called, call’s time and duration, call’s location and more. You can even review SMS content and listen to call recordings.
Regulatory Compliance
Do you record mobile calls and need to comply with MiFID?
MiFID II requires to record mobile calls and messages between employees and customers.
Mobile2CRM can help to record calls made from employees’ mobile devices.
Learn how we help different industries
FINANCIAL AND BANKING INSTITUTIONS
GOVERNMENT AND PUBLIC SECTOR
MOBILE WORKFORCE – CALL CENTERS
MOBILE SOLUTIONS - BUSINESS EFFICIENCY
The missing cellular channel
You have already included the email, landline, Facebook, chats channels in your Omni-Channel system. Make sure that the mobile channel is also there. Use Mobile2CRM to include this important channel as part of your Omni-Channel system.