Mobile Business Call Recording & CRM Integration
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Upscale the engagement of your customer-facing teams
Eliminate Legal Disputes
Remove Conversation Gaps
Lift International Barriers
Enable Virtual Office
Empower Customer Facing Employees
BYOD - Do it the right way
One device – Multiple business profiles
Enable your employees to use their mobile devices for work interactions, while respecting the privacy of their private interactions. Log only business calls and text messages.
Capture mobile calls
Do you need world-wide coverage for your business?
If you are a global company with employees located in different countries, this solution covers all your employees wherever they are located or traveling to. It is global and not bound to a specific local network provider.
Control your business
Are all your business calls logged into your CRM system?
What about the business calls to/from your employees mobile phones?
Mobile2CRM automatically logs mobile calls and SMS’s into the CRM without employee’s intervention. You can view who called, call’s time and duration, call’s location and more. You can even review SMS content and listen to call recordings.
Do you record mobile calls and need to comply with MiFID?
MiFID II requires to record mobile calls and messages between employees and customers.
Mobile2CRM can help to record calls made from employees’ mobile devices.
Learn how we help different industries
The missing cellular channel
You have already included the email, landline, Facebook, chats channels in your Omni-Channel system. Make sure that the mobile channel is also there. Use Mobile2CRM to include this important channel as part of your Omni-Channel system.