Sales Volume Increase
“An overcrowded market with a raging price war forced us to consider innovative ways in which we can differentiate our services, protect our subscriber base and increase revenues.
Mobile2CRM enabled us to quickly launch a premium service that helped us deal with the situation”
“An overcrowded market with a raging price war forced us to consider innovative ways in which we can differentiate our services, protect our subscriber base and increase revenues.
Mobile2CRM enabled us to quickly launch a premium service that helped us deal with the situation”
The Customer
Cellular operator
Challenge:
Management was seeking creative ways and methods to increase subscriber base, increase ARPU and reduce churn.
Solution:
Mobile2CRM added an auto-call-recording service for commercial and business customers.
Outcome and benefits:
The customer base is now showing signs of significant growth, with a double-digit growth (%) and an accelerating drop in churn rate .
