Compliance and Cell Phones in Business
Compliance and Cell Phones in Business
Unsung heroes - Compliance Officers and Specialists
Compliance officers not only define and take appropriate disciplinary measures to ensure compliance – but also constantly seek out tools to prevent regulatory compliance issues in the first place!
As compliance officers and specialists, you aren’t just auditors – you’re entrusted to ensure that organizations remain up-to-date on all regulatory issues according to company, industry, state, and federal regulations. Lastly, you also have to avoid becoming cynical, and handle being marked a nuisance, a window dresser or worse – by peers…
Cheer up – where cell phones business communication is concerned – we’ve got you covered!
Legislation mandating cell phone call recording is on a fast track, and the requirements to record and retain cell phone communications – voice, text, WhatsApp etc. – is already a regulatory decree in quite a few regions, especially in industries such as:
- Healthcare
- Technology
- Financial services
- Insurance
- Legal
- Customer service/marketing/sales
Regulators are becoming increasingly vengeful, and now target not just the guys in the trenches but more and more business leaders and owners now begin to bleed. Overlooking regulatory infractions these days results in hefty fines and punitive actions that lead to financial loss or even personal criminal sanctions.
Just think about JP Morgan being slapped with a $200M fine for letting employees use WhatsApp on cell phones to evade regulators’ reach, well, you get the idea.
Cell phones use for business has become the blind spot monster of organizations – causing more, and bigger data losses by preventing logging and recording voice, text and other media into the organizations systems such as recording systems, CRMs, Billing etc.