Are you really making the best-informed decisions? Or….. (Part 1 of 2)

As any director, VP, and C-suite manager can tell you – making informed decisions is crucial for the company, but it is also easier said than done. It all stands and falls by having relevant data available that can provide a 360˚ view to get the whole picture. As any manager can tell you, making […]

What do you really remember after your last customer call?

Hermann Ebbinghaus and other leading memory researchers measured the decrease in the ability of the brain to retain memory over time. He documented the results in what’s today known as the Ebbinghaus forgetting curve.The shocking fact is that you can witness a 50% decrease in retention within 20 minutes, or 70% loss within 24 hours. […]